This Service Policy applies to product browsing, account usage, order placement, and related support activities conducted through this website.
By accessing or using any website functionality, you acknowledge that you have read, understood, and accepted the rules and boundaries described in this policy.
Certain features may require account registration and login.
Account information is used to support order processing and communication and should remain accurate and identifiable.
Actions completed through an account may be recorded and used as reference for subsequent service handling.
Information displayed on product pages is based on currently valid data and is intended to help users understand basic product attributes and intended use.
Inventory status is updated according to system records to reflect availability.
Displayed prices are comprehensive and include applicable duties, value-added tax (such as GST), and other legally required charges, unless otherwise stated on the page.
Before placing an order, an order summary will be presented for verification of products, quantities, and cost structure.
The available settlement currency is subject to what is displayed on the checkout page.
For payment methods and related rules, please refer to the Payment Terms:
Payment Terms Link
Delivery services are available within the regions indicated on the website.
Shipping fees are calculated based on order details and delivery address and are shown during checkout.
Cut-off times, dispatch arrangements, and delivery timeframes are provided as reference only and are subject to actual logistics execution.
For further details, please refer to the Shipping Policy:
Shipping Policy Link
Orders may be eligible for cancellation within specific processing stages by contacting us through the designated channels.
Orders beyond those stages will be assessed based on actual fulfilment progress.
Cancellation requests must include sufficient order identification information. Eligible cases will proceed to further handling.
For details, please refer to the Order Cancellation Policy:
Order Cancellation Policy Link
Within the applicable timeframe, return or exchange requests may be submitted if the product condition meets the relevant requirements.
The process typically includes information submission, condition verification, and arrangement instructions.
Whether fees apply, and how they are allocated, will be determined based on the specific circumstances.
Please refer to the Returns & Exchanges Policy for full details:
Returns & Exchanges Policy Link
Refunds are generally processed via the original payment method.
The displayed refund timeframe is an estimate and may vary depending on the payment service provider.
For more information, please refer to the Refund Policy:
Refund Policy Link
This Service Policy is governed by and interpreted in accordance with Australian laws and regulations and, where applicable, complies with data protection principles such as those under the GDPR.
Policy content may be updated in response to legal or platform rule changes.
All handling of personal information follows applicable privacy and data protection regulations and is limited to purposes related to transaction fulfilment, service support, and legal compliance.
All text, images, logos, and other content on this website are protected by applicable intellectual property laws and may not be used without prior authorisation.
The information and services provided by this website are intended to support normal use and transactions.
To the extent permitted by law, no additional liability is assumed for differences arising from external or uncontrollable factors.
This Service Policy may be updated as necessary.
Revised content will take effect upon publication on the website.
If you have any questions regarding this Service Policy, please contact us using the details provided on the website.
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