Order Cancellation Policy

1. Understanding Cancellation as a Non-Independent Action

Within the transaction process, every step of an order is recorded and tracked by the system.
Cancellation should be understood as an attempt to adjust an order that has not yet been fully locked in, rather than a reversal of completed actions.

This Order Cancellation Policy explains how the system handles cancellation requests at different order stages.

2. How System Status Affects Cancellation

After payment is completed, an order gradually enters stages such as resource allocation and process binding.
Before the order is fully bound to actual fulfillment, there may still be opportunities to adjust or cancel.

Once the order has been integrated with the logistics or fulfillment system, the process typically becomes irreversible, and the feasibility of cancellation will be significantly limited.

3. How to Submit a Cancellation Request

To attempt an order cancellation, contact us via the communication channels displayed on the website.
Providing the order number and the information used at the time of purchase helps the system quickly locate the current order status.

Whether the cancellation can be processed will be determined based on real-time system records.

4. Handling of Payments

If the cancellation request is accepted and processed by the system,
any relevant amounts will generally be returned via the original payment method.

Different payment methods may vary in processing speed, status updates, or the time it takes for funds to appear.

5. Orders Not Eligible for Adjustment

Orders are not covered by this Order Cancellation Policy if:

The product was clearly marked as non-cancellable before ordering, or
The order has already entered a confirmed fulfillment stage.

6. Scope and Boundaries of this Policy

This Order Cancellation Policy is intended to explain the system’s handling logic.
It does not guarantee the outcome of any individual order, nor does it replace the real-time status information displayed on the website.

Order Cancellation Policy